Download the Mobile Banking App.
Put your bank in your pocket.
From 23 September 2024, you will need to download the Beyond Bank Mobile Banking App, available on iPad, iPhone and Android devices. You will need to log into Beyond Bank Internet Banking for the first time, then download and log in to the Beyond Bank Mobile Banking App.
How to register for the Mobile Banking App.
Log into Internet Banking to change your password. You will not be able to register the Mobile Banking App until this step has been completed (see Internet Banking section on page 8). Then, download our App from the Apple App Store or Google Play
- Open the App
- Click on Login and Start Banking
- Enter your new Beyond Bank Member Number
- Enter your Internet Banking password
- Nominate a Device Name for your device
- Nominate an App PIN and confirm it
- Tap to indicate whether you would like to use Touch ID or facial recognition
- Tap the arrow to complete registration
You will receive an SMS with a code, enter the code and Register. Once you have logged in for the first time, the App will remember your details and every time you log in thereafter, you will simply need to enter your PIN, fingerprint or Face ID, depending on the ID method enabled. This is optional and is only requested if your phone supports it. You can nominate a Device Name in case you want to register Mobile Banking for use on multiple devices. This way, if you want to deregister a particular device, you won’t need to deregister Mobile Banking completely.
How to bank safely online.
At Beyond Bank, we’re committed to protecting you and your accounts from scam activity. Our Mobile Banking App and Internet Banking are equipped with features and settings to help keep your money safe:
- Facial Biometrics for Mobile Banking
- Send and receive secure messages through the Mobile Banking App and Internet Banking
- Banking Alerts for payments, debits or when a new device has been registered (free)
- Reduce Transaction Limits
- Card Controls – control features on your card such as online purchases, contactless payments, even lock your card if you misplace it!
To further protect yourself, follow these tips:
- Never share your passwords or PINs with anyone, even Beyond Bank!
- If you receive an unexpected call or text from an organisation or family/friend, do not provide any personal or financial information, including SMS verification codes. If in doubt, hang up
- Do not click on unexpected links or pop-ups
- To log into your banking safely, always go to beyondbank.com.au and click ‘Log In’ from the top right corner. Better still, bookmark the webpage on your web browser so you never need to search for our website
- If you think you have been scammed, contact Beyond Bank immediately and report to cyber.gov.au.
The Beyond Bank Team will never call you to transfer money to another account including another Financial Institution.