Get in touch.
Contact our Australian-based support team.
Give us a call
Our Customer Relationship Centre staff are here to assist you over the phone. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACDT excluding national public holidays.
Call 13 25 85 Send us a general enquiry
Do you have a general enquiry, or are you looking for some information on a new product or service? Send us an email and we’ll get back to you with three business days.
Get in touch Send us a secure message
Have an enquiry that is not urgent? If you use Mobile or Internet Banking, you can send us a message using the Secure Mailbox. This is found in the app under Contact Us and in Internet Banking under Services. Once you send us a message we will get back to you within 1-2 business days to assist further.
Card lost or stolen?
Had your card lost or stolen, or noticed a suspicious card transaction? Our Card Monitoring Team is here to help. Contact them outside of our normal hours, 24/7 with these types of card queries.
Overseas? We're here to help.
Give us a call
Our Customer Relationship Centre staff are here to assist you over the phone. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACDT excluding national public holidays.
Call +61 8 8205 8888 Need a different number?
If you have any trouble reaching us on +61 8 8205 8888 you can also try us on our secondary contact number.
Call +61 8 7201 2400 Lost or stolen card overseas?
Do you need support with a lost or stolen card or a suspicious card transaction overseas? Our Card Monitoring Team is here to help 24 hours a day.
Call +61 2 8299 9534 Prefer to speak to us in person?
If you prefer speaking to someone in person, you can visit one of our 50+ branches across Australia to assist with your banking needs.
Find answers fast with FAQs.
Have a general enquiry?
Do you have a general enquiry, or are you looking for some information on a new product or service? Send us an email and we’ll get back to you within three business days.