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For and with you
Help & Contact

Need help?

We’re for and with you - your frequently asked questions are answered here! Help with everything from internet banking and mobile app to loan applications and card management.

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We'll be back soon.

Our Customer Relationship Center is open Monday - Friday, 8am - 8pm and Saturday 9am - 3pm, Adelaide Time (excluding national public holidays).

In the meantime, you can send us a private message via Secure Mailbox in Internet Banking or the Mobile App, or submit a general enquiry.

 
Missing cards or suspected fraud? 

24/7 support is available.

In Australia: 1300 705 750

Overseas: +61 2 8299 9534

Get in touch.

Contact our Australian-based support team. 

Give us a call
Our Customer Relationship Center staff are here to assist you over the phone. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACDT excluding national public holidays.
Call 13 25 85
Send us a general enquiry
Do you have a general enquiry, or are you looking for some information on a new product or service? Send us an email and we’ll get back to you within three business days.
Get in touch
Send us a secure message
Have an enquiry that is not urgent? If you use Mobile or Internet Banking, you can send us a message using the Secure Mailbox. This is found in the app under Contact Us and in Internet Banking under Services. Once you send us a message we will get back to you within 1-2 business days to assist further.

Card lost or stolen?

Had your card lost or stolen, or noticed a suspicious card transaction? Our Card Monitoring Team is here to help. Contact them outside of our normal hours, 24/7 with these types of card queries on 1300 705 750.

Learn more about the fraud team

Overseas? We're here to help.

Give us a call
Our Customer Relationship Center staff are here to assist you over the phone. Monday - Friday 8.00am - 8.00pm, Saturday 9.00 - 3.00pm ACDT excluding national public holidays.
Call +61 8 8205 8888
Need a different number?
If you have any trouble reaching us on +61 8 8205 8888 you can also try us on our secondary contact number.
Call +61 8 7201 2400
Lost or stolen card overseas?
Do you need support with a lost or stolen card or a suspicious card transaction overseas? Our Card Monitoring Team is here to help 24 hours a day.
Call +61 2 8299 9534

Prefer to speak to us in person?

If you prefer speaking to someone in person, you can visit one of our 50+ branches across Australia to assist with your banking needs.

Find a branch

Have a general enquiry?

Do you have a general enquiry, or are you looking for some information on a new product or service? Send us an email and we’ll get back to you within three business days.

Enquire now