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Frequently Asked Questions

How to update your PIN.

The easiest way to reset the PIN on your card is from within Internet Banking or the App. In Internet Banking, you can navigate to Services > Card Management and in the App, you can simply select from the main menu Settings > Cards.


Once on the Card Management screen, you can select the card for which you would like to change the PIN, and enter a new one.


If you do not have access to Internet Banking or the App, you can change your card PIN by heading into a branch and requesting assistance from one of our friendly staff members, who can also set you up with our digital facilities so you can change your card PIN digitally thereafter.

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