Home Loans.

We can help you to lodge an application so we can understand what you need to borrow, your income details as well as understand what you own and/or any loans or credit you owe. That way we can let you know if we can help with your refinance and if it is the right moment for you to do it. It is also important that you know all the details of your current mortgage such as interest rate, fees and features of your loan.

After we have done this initial assessment and collate all documents required,  we sent you the contracts you need to accept and we also have you authorise Beyond Bank to get in touch with your current financial institution to refinance your loan.

Although many aspects of the application process are standard, in order to understand how much you can borrow we need to understand your individual circumstances.

You can:

• Contact our Customer Relationship Centre Monday to Friday 8.00am -8.00pm ACST and Saturdays 9.00am-3.00pm ACST
• Contact us via Live Chat for general information Monday to Friday 9.00am -6.00pm ACST and Saturdays 9.00am -3.00pm ACST
• Attend a branch
• Or have one of our experienced Mobile Relationship Managers come to you.

It works by connecting the account to the eligible loan, and you are only charged interest on the difference in amount. For example, if you have a home loan for $200,000 and have $10,000 in your linked offset account, interest is only calculated on the difference, in this case, $190,000. The benefit is calculated daily based on the account's balance and applied to the interest amount charged at the end of the month.

You can contact our Customer Relationship Centre to apply over the phone, apply through our website at your convenience, attend a branch or have one of our experienced Mobile Relationship Managers come to you.

Currently, we offer home loans to all applicants, as well as building loans, investment loans and mortgage secured line of credit in some limited circumstances. Contact us for more detail.

We now offer these products in some limited circumstances. Contact us for more detail.

To refinance to Beyond Bank you would just need to apply for a loan with us and let us know the current mortgage provider and we will be able to help step you through the process. We will work with you to take care of the process. 

We are here to support you. We can help you apply so we can understand what you need to borrow, your income details, and what you own and/or any loans or credit you owe. That way we can let you know if we can help with your refinance.

As well as having certain parts of your application, we have you confirm and contract you need to accept. We also have you authorise Beyond Bank to contact your current financial institution to refinance your loan.

There can be many benefits, including the ability to borrow extra funds, reducing ongoing loan repayments, and having one loan if you choose to consolidate other facilities.

Yes. The product and some individual particulars may change what charges apply to set up the new loan, but there are costs of doing this. Also, the bank you are leaving will have fees to payout their loan and discharge the mortgage they hold over the property.

You can contact our Customer Relationship Centre after 5pm Monday to Thursday and 9am to 3pm Saturdays, otherwise, some selected branches open outside standard office hours or an experienced Mobile Relationship Managers come to you at a time which suits.

Your lending consultant will provide their direct contact details as the first point of contact, and loan status can be viewed by existing customers within internet banking under ‘Apply’ and then ‘Loan Status’ however, you can always contact the branch or our Customer Relationship Centre staff to direct you accordingly. 

Our  Customer Relationship Centre operating hours are Monday to Friday 8.00am -8.00pm ACST and Saturday 9.00am-3.00pm ACST.

The revert rate is the variable interest rate available to you when the fixed rate period ends, if you decide not to refix your loan. The revert rate is typically the standard variable rate for that product.

If your loan is a fixed rate loan, a break cost fee is payable during the fixed rate period if

• you repay the loan in full,

• the fixed rate is changed at your request to a different fixed rate or to a variable rate, or

• you make additional repayments over $25,000 in a year.

This amount can vary, for further information or support around break costs please visit a branch or call us on 13 25 85. 

There is a great deal of change and uncertainty at the present time and this is causing concern about finances and their ongoing loan repayments. We are here to help you, for information about working through financial stress please click here for more information.

You can pre-qualify for a Beyond Bank home loan if you are:

• 18+ years of age
• An Australian citizen or permanent resident
• Receive a regular income
• Looking to buy your first home, next home, build or refinance your property.

To pre-qualify for a home loan, please have the following information handy:

• Details of the property you are looking to buy, build or refinance. This includes the:
  • Purchase price
  • Build cost
  • Value of the property
  • Your contribution (to cover deposit and buying costs).
• Details of your:
  • Income
  • Monthly living expenses
  • Property assets
  • Existing loans

You can formally apply for a Beyond Bank home loan by:

• Applying online from the comfort and convenience of your home
   
• Calling our Customer Relationship Centre on 13 25 85 during business hours
   
• Contacting one of our Mobile Relationship Managers, or
   
• Visiting one of our 40 local branches around the country.

Yes, you can! Read more about our options for refinancing here.

There are reasons why some borrowers prefer to fix their loans again. It may be because they are concerned that rates will continue to rise. The other reason is that some people like the security of knowing what their repayment will be for the next 1, 2 or even 5 years depending on the term they fix their loan for.

Yes, you can.  

With a variable rate loan, you can make extra repayments either as an increase to regular repayments or as a lump sum payment at any time. 

With a fixed rate loan, you can pay up to $25,000 p.a. on each fixed rate loan without fee or penalty. Additional repayments over $25,000 per year to a fixed rate term will result in a break cost being payable.

If you decide to revert to an eligible variable rate home loan, you may consider linking a Mortgage Offset Account. The Mortgage Offset Account can be used as a full transaction or savings account. The balance in this account is offset against your loan balance, reducing the interest payable on that loan and helping you save interest and pay off your loan sooner.

Yes, you can! Talk to your Relationship Consultant or call us on 13 25 85 about splitting your loan between Variable and Fixed portions.

Variable Rate Loans: You can change at any time without break costs. Other fees such as a Discharge Fee may be applicable.

Fixed Rate Loans: You may have a break cost fee, which can be calculated upon request.

We do offer interest only options, but this is generally for investment loans only. Switching to interest only also requires a new credit assessment by our team to determine suitability. If you would like to explore this option for an investment property, we're here to help.

You can make repayments into your loan by transfer between your accounts, from an account with another financial institution or by direct debit. 

• You can transfer from another account with Beyond Bank, either once off or scheduled, in the Mobile app or Internet Banking using the transfer option and selecting the loan as the destination account. Our team can also process these for you in a branch or by phone at 13 25 85.
• You can transfer from an account with another financial institution by using our BSB, 325 185, and your loan account number. Your loan account number can be found on your loan documentation, statement or online banking. It can also be provided for you by our team in a branch, by phone or via the Secure Mailbox in Mobile or Internet Banking. 
• If you would prefer a reoccurring payment from an external account, you can also complete our Direct Debit form and return it to us via the Secure Mailbox in Mobile or Internet Banking, to your nearest branch or by post to the address below:
  
  Beyond Bank Australia
  GPO BOX 1430
  Adelaide SA 5001

To create or update a Direct Debit payment for your loan with Beyond Bank, please complete our Direct Debit form and return the completed form to us via the Secure Mailbox in Mobile or Internet Banking, to your nearest branch or by post to the address below:

Beyond Bank Australia
GPO BOX 1430
Adelaide SA 5001

A redraw facility allows you to access extra repayments you have made on your loan over and above the required minimum repayments.*

*An amount equivalent to the next scheduled repayment for the loan cannot be redrawn from the in-advance amount.

Transfers made on Internet Banking and Mobile Banking can take up to 24 hours to process. For immediate transfers please call us on 13 25 85 or visit a branch.

The Home Guarantee Scheme (HGS) is an Australian Government initiative to support eligible home buyers to buy a home sooner. The Scheme is administered by the Housing Australia on behalf of the Australian Government.

Housing Australia works with Participating Lenders to facilitate loans to eligible home buyers who meet income eligibility thresholds and other eligibility criteria and don’t have the 20% deposit typically required for a home loan.

Eligible home buyers can apply for a loan through a Participating Lender, such as Beyond Bank, who has been authorised by Housing Australia to participate in the HGS.

Under the HGS, home buyers can buy a residential property, including:

• an existing house, townhouse or apartment
• a house and land package
• land and a separate contract to build a home
• an off-the-plan apartment or townhouse.

Use the Property Price Cap Tool to look up the property price caps for each location.

The First Home Guarantee offered by Housing Australia was formerly called First Home Loan Deposit Scheme. It is now called Home Guarantee Scheme, with 3 types of Guarantees available depending on the home buyer's position.

Home buyers must meet certain eligibility criteria for the HGS, which differ slightly for each Guarantee.

Find out more information about the Scheme, Guarantees, eligibility criteria, property types and caps and more on the Housing Australia website or get in contact with us today.