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Frequently Asked Questions

How do I use BPAY on Internet Banking?

How do I use BPAY on Internet Banking?

To transfer funds using BPAY, you will need:

  • A Biller Code – between 4-6 digits, which should be located on your bill.
  • A Customer Reference Number – also located on your bill, usually near the Biller Code. The number of digits varies from biller to biller.

You can enter a description for the payment to refer to in the list of saved billers.

You can also select Schedule Payment on this screen to set up a recurring BPAY transfer, in much the same way as you would for a normal electronic funds transfer.

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