To send a Secure Message through Internet Banking:
- Log in to Internet Banking
- Select Services
- Select Secure Mailbox
- You may be required to complete a Secure SMS verification
- To send a new message select Compose.
To send a Secure Message through the Mobile App:
- Open the app
- Log In
- Select Menu, Contact Us then Secure Mailbox
- Click the Pencil icon at the bottom right to compose a new message.